Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 97 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 50 reviews)); "Great people and teams all around" ((in 36 reviews)); "Good pay and my co" ((in 22 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Poor management" ((in 29 reviews)); "Training is 2 weeks then they put you on the floor." ((in 13 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 9 reviews)); "poor communication to staff (especially those remotely based)." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

77% would recommend to a friend

(670 total reviews)

Debby Soo

79% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Nov 3, 2025

Hard Work

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Great hard working team to work with.

Cons

Tough leadership without an understanding of the industry.

OpenTable Response

6mo

Thanks for your feedback — we’re glad you enjoyed working with the team. We appreciate your perspective on leadership and will use it to keep improving.

5.0

Oct 23, 2025

Great place to work!

Senior marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits like annual international trip, lifestyle benefits and learning and development allowances. All very generous. Fair and clear performance review processes, with clear goals set to increase pay and progress.

Cons

None so far, everything is going well!

OpenTable Response

7mo

Thank you for sharing your feedback! We’re pleased to hear you value our benefits and development programs, and that your experience has been positive. We appreciate your continued contributions to the team.

5.0

Oct 21, 2025

Wonderful turnaround

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

"Can-do" culture that truly cares about making a difference in the restaurant industry. Working with some of the most dedicated, kind teammates from across the globe. Leadership are all super sharp and in the trenches. Very diverse workforce that welcomes all

Cons

Lots of internal moving parts in an industry that can be tiring to service with lots of big personalities.

OpenTable Response

7mo

Thank you for your thoughtful feedback. We’re glad to hear you value our collaborative culture, diverse team, and committed leadership. We appreciate your insights on the fast-paced nature of our industry and remain focused on supporting our teams as we grow together.

Viewing 16 - 18 of 670 Reviews

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Jobs at OpenTable

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