OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)
avatar

Debby Soo

77% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

669 reviews
5.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The culture at OpenTable is one that other companies often try to imitate but fail to do so, OpenTable has an organic culture where employees are absolutely engaged, work hard are committed yet are rewarded and looked after extremely well. There really is a work hard, play hard ethic. Senior management share their vision with staff and engage them in the same philosophy - this transparent culture gets all staff motivated and hungry to contribute and succeed. Despite being part of the larger Priceline group and being 17 years old, OpenTable still maintains that hungry, .com start-up feel to it. It's exciting, fast paced and everybody feels they are part of something big.

Cons

Honestly? I can't think of any!

3.0
May 28, 2015

Great people, great products, but needs work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people here rock! Very intelligent people here who are always willing to share what they know with you. Some managers make an effort to and take pride in developing their direct reports. You get lots of opportunities to learn about and engage with different teams across the company (e.g., engineering, finance, marketing) and see how all these teams combined make OpenTable function. Great company culture - people are easy to get along with, which helps to forge great relationships.

Cons

Outdated & Old Systems: The company has grown rapidly over the past couple years. Management has prioritized growth on the front end, but has provided very little support to back end employees, who are critical to OpenTable's day to day function. The inefficiencies that old systems present make it hard for back end employees to do their jobs. Management does not seem to be sensitive of their needs. Compensation / Benefits / Perks: No cool perks compared to other tech companies. Compensation and benefits are not competitive to market or other tech companies, even though the company advertises itself as such. Bonuses are only given to certain teams when other teams equally deserve them. Only senior managers and executive staff members seem to get promotions. This makes a lot of hard working employees with great talent feel unappreciated.

4.0
May 11, 2015

Overall great company with some areas for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the culture are amazing at OpenTable. It doesn't feel hierarchical at all, everybody is so approachable and most people are truly passionate about what they do and why they are here. We have many foodies and love that our business bridges tech and hospitality.

Cons

Sometimes it feels that the people that scream the loudest, will also get rewarded faster and the people that work hard, do a great job and wait for recognition or progression are forgotten, as they haven't screamed and stomped their foot loud enough.

Viewing 187 - 189 of 669 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.