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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable Customer Service Representative CSR reviews

      4.4

      94% would recommend to a friend

      (23 total reviews)
      avatar

      Debby Soo

      90% approve of CEO

      94% positive business outlook

      Ratings by category

      4.8

      Diversity & inclusion

      4.8

      Work/Life balance

      4.6

      Culture & values

      4.5

      Compensation and benefits

      4.4

      Senior management

      4.3

      Career opportunities

      Customer Service Representative (CSR) employees have rated OpenTable with 4.4 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. OpenTable is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23 reviews
      1.0
      Aug 11, 2023

      If you like being micro managed...

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The schedule is at least ok

      Cons

      Insane micro management and you are literally always hounded about performance. You are expected to take abuse from customers and cannot disconnect from an abusive customer without prior authorization

      4.0
      Dec 22, 2022

      My Take on The Job

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - So many helpful and nice people to work with - Plenty of knowledge articles full of useful information - Available opportunities for moving up - 4 days schedules available

      Cons

      - Nothing wrong with this, I just don't like side by sides every other week. I just prefer the live monitoring - Have to wait 6 months for a shift bid to try and get your scheduled changed

      Viewing 10 - 12 of 23 Reviews
      Related searches: OpenTable Customer Service Representative (CSR) jobs | OpenTable salaries | OpenTable benefits | OpenTable Customer Service Representative (CSR) interviews | OpenTable conversations
      OpenTable reviewsOpenTable Customer Service Representative (CSR) reviews

      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.