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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable Customer Service Representative CSR reviews

      4.4

      94% would recommend to a friend

      (23 total reviews)
      avatar

      Debby Soo

      90% approve of CEO

      94% positive business outlook

      Ratings by category

      4.8

      Diversity & inclusion

      4.8

      Work/Life balance

      4.6

      Culture & values

      4.5

      Compensation and benefits

      4.4

      Senior management

      4.3

      Career opportunities

      Customer Service Representative (CSR) employees have rated OpenTable with 4.4 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. OpenTable is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23 reviews
      5.0
      Mar 19, 2024

      Nice company

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely office, they look after you with lots of snacks. Very friendly environment

      Cons

      I felt everything was ok in that work environment maybe you need thick skin to deal with clients

      4.0
      Jan 16, 2024

      Good Company

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management is flexible to life and work balance. The co-workers were encouraged to be respectful and courteous to each other as well as to the customers. Very good benefits.

      Cons

      The weekday employees and account managers take a week off twice a year, with no acknowledgment to the lower workers working 24/7 who must handle the customers. There used to be comp days given to the lower employees but when I left, that was taken away. The upper corporate managers promised no layoffs, however, nearly 60 employees were laid off abruptly in 2023.

      5.0
      Nov 21, 2023

      Very good employer

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offered good pay and benefits. The management was very compatible.

      Cons

      The company was affected by restaurants that went out of business due to the shutdowns in 2020. The management tried very hard to help restaurants and their employees but was forced to finally take cost-cutting measures.

      Viewing 4 - 6 of 23 Reviews
      Related searches: OpenTable Customer Service Representative (CSR) jobs | OpenTable salaries | OpenTable benefits | OpenTable Customer Service Representative (CSR) interviews | OpenTable conversations
      OpenTable reviewsOpenTable Customer Service Representative (CSR) reviews

      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.