Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 55 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Good pay and my co" ((in 29 reviews)); "Great people and teams all around" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Sep 7, 2016

Fantastic underlying product, fun work environment, genuinely good people, average vision/leadership.

Director

Recommend

CEO approval

Business Outlook

Pros

Good, genuine people. A fantastic underlying product that has long term tailwinds (thanks, Internet!). Enough opportunities to pick and choose your own projects. Open mindedness. Encouraged to be candid.

Cons

An increased feeling of instability (perhaps temporary). Long-tenured leaders have left as entire refresh at senior level. new leadership has not demonstrated vision just yet or ability to focus and execute. Communication from top has deteriorated. Solid upper-middle managers in place as execs. Lots of opinions. Used to be filled with DIY'ers and solutions oriented people. Influx of 'idea people'.

3.0

Jan 27, 2016

Very slow Immigration process.

Operations engineer

Recommend

CEO approval

Business Outlook

Pros

Nice work and personal life balance. I love working here.

Cons

Very slow Immigration process, a green card processing take 2-3 years for an I-140 appproval, from start to end.

OpenTable Response

10y

We are so sorry to hear about your frustrations with the immigration process. We changed law firms in order to better streamline our immigration processes, and appreciate your patience in this transition. Your feedback is appreciated as we are always trying to improve. It is so great to hear that you enjoy working at OpenTable!

4.0

Nov 5, 2015

Not quite what it used to be, but still a great place to work

Lead software engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of smart people working on some pretty cool projects. Move towards SOA definitely opened up a lot of opportunities for learning within engineering. Pretty open collaboration with minimal stonewalling between teams. Most people are passionate and energized by the product roadmap.

Cons

Not many advancement opportunities for individual contributors. Over time, as team leads grew into Directors, members of technical staff only got to senior level, and senior got to principal. Relatively flat reporting structure worked great up to a certain size, but at some point the company outgrew it. Until recently, comps were not keeping up with the market, and new-hires (some through acquisitions) were coming in with inflated titles and packages. This also significantly diluted the culture.

Viewing 109 - 111 of 670 Reviews

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