Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Benefits are great" ((in 62 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 26 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 9 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

Skip to content Skip to footer

Notifications

OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

77% would recommend to a friend

(670 total reviews)

Debby Soo

79% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Apr 5, 2017

Great conpany

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Brilliant product, great culture, great people

Cons

None that I can think of

4.0

Mar 22, 2017

Above-Average Call Center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Non-scripted, personable phone calls from a wide range of callers (Diners, Restaurant Owners, IT Staff, Etc). Plenty of resources available for help (Hipchat, Supervisors, Team-Structures). Wonderful new Denver building office with all the amenities. Less focus on speed, more focus on service behind call quality. This can become a very technical role, you will end up remote accessing into restaurant routers and configuring settings and doing port forwarding. Some general Tech Background would be highly beneficial.

Cons

Procedures and protocols for certain calls and situations seem to change often. Company just transitioned from 3rd party SRP to in-house support so queue times are longer than normal.

OpenTable Response

I’m happy to hear that our contact center is representing our company’s value in hospitality! We’ve had lots of success in our contact center transition thus far but we’re always looking to improve. Thanks for taking the time to share your thoughts.

4.0

Mar 22, 2017

Fun, vibrant, goal oriented

Customer support technician

Recommend

CEO approval

Business Outlook

Pros

Any office you visit, be it the Denver or the San Francisco, they embrace company culture. They have fun, make sure their employees are taken care, and get the job done, no matter how many rules you gotta bend. Not micro managers, don't do your job, we'll talk to you about it, but other wise, they're a trusting company to employees. Here to stay for a long time, frequent raises and lots of room for advancement.

Cons

It's a hard hitting business. There's a lot of stuff to do, not your typical desk job, you're gonna be here and you're gonna work (bad to some people i suppose)

OpenTable Response

Our company culture is what makes us OpenTable so it’s wonderful to hear you are feeling the love! We appreciate your insights into our performance management philosophy. Thanks!

Viewing 610 - 612 of 670 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

eBay

4.0★Compensation & Benefits

Amazon Web Services

3.9★Compensation & Benefits

Jobs at OpenTable

Account Executive (Remote)

Account Executive (Remote)

Account Manager - Central Queue (French Speaking)

Sr. Compensation Analyst (Hybrid)

Sr. Compensation Analyst (Hybrid)