OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)
avatar

Debby Soo

79% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

671 reviews
2.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Extremely great work-life balance, and I'm almost shocked to read other's who wrote that as a con. Most of the employees in SF have families and tend to leave around 6pm every day. Almost all my colleagues are super friendly and great to work with. Plus, we're all foodies! I've never found so many great places to eat in the city than during my time here at OpenTable. There's a lot of passion for making the best restaurant experience. Everyone from the bottom of the company really believes in the mission.

Cons

With that said, where do I begin with the cons? First off, the CEO is hardly around and makes bizarre low-level decisions without entrusting of his direct reports. Another exec is completely out of touch with their org other than a couple projects that interest them. This makes communication a gigantic hurdle and employee promotions a struggle. Another team came in from an acquisition with an *extremely* toxic employee who insults everyone around them causing stress and damaging to the culture and still manages to get praised by the exec team. We have a very tiny budget for anything that increases employee happiness. Only a few employees have standing desks, and there's only a couple boxes of fruit for 400+ employees, and we share low quality Costco sugar snacks. The office manager does care about this problem, but there's little they can do given the unreasonable constraint on budget.

3.0
Mar 18, 2015

Powering great dining experiences... Just not for our employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location, interesting and challenging work, fair compensation.

Cons

If you see a recruiting blurb that says "well-stocked kitchen", don't believe it. It's definitely a trap.

2.0
Mar 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefit plan for sales people is excellent. If corporate culture is not a concern and you are strictly motivated by money, this is probably a good place for you to work. The product is excellent. Nothing in the market compares to it. Sales quota and targets are achievable.

Cons

Extremely stiff & uptight people who lack imagination and creativity. If corporate culture is important to you and you value working in an environment where creativity is encouraged and appreciated, this is not the place for you. Sales managers pit salespeople against one another and encourage them to say negative things about each other. Be careful who you befriend, these reports go into your employee file and will likely be used against you later. Everyone out for themselves type of environment. It was like working on Celeb Apprentice every single day. Very hostile working environment. Very quick to fire, so hit your targets or be fired. I always hit my targets, so I wasn't fired, but I saw this happen to a lot of people.

Viewing 55 - 57 of 671 Reviews

Glassdoor has 722 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.