OpenTable reviews

The company is very cheap. The systems are severely outdated, which creates a lot of manual work. Efficiency is not a priority and never discussed. The common complaints to why the company does not have the basic necessities is "it's not in the budget." I imagine this is because the Priceline Group examines every single penny the company is spending. Growth opportunities and promotions are determined closely linked to how close you are with your manager rather than merit. Despite making repeated cases for a promotion or a growth plan, your manager holds the key to whether you get to move up or have the support to foster growth in your role. This is quite a contradictory vision given that the People & Culture team emphasizes how much employee growth matters, but the team does absolutely nothing to enforce this. The company also needs to invest in mandatory manager training (again - cheap!) to establish some sort of uniformity. A lot of folks have moved into manager or team lead positions who have not managed teams before because of high turnover rates the company experienced in 2014 and 2015. Compensation and benefits are severely below market. My salary is 50%+ higher at my new company for the same role. The company is very far from being competitive from other bay area tech companies.

The company has been growing but hasn't staffed managers that are handling it well. The current management in place isn't trusting employees, which is tragic because there are a lot of talented folks here. Instead of delegating, management is being more hell-bent on instituting rigid processes that everyone needs to fall into line with versus actually managing the people, knowledge, and skillsets they have working under them. Classic case of a medium-sized company bloating itself into an inhumane corporation. Process has become more important than results, which puts OpenTable in an odd position because there's definitely a sense that the Priceline Group (which bought OpenTable) has become increasingly frustrated that their recent acquisition isn't producing results fast enough.