Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Benefits are great" ((in 62 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 26 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 9 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

77% would recommend to a friend

(670 total reviews)

Debby Soo

79% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

1.0

Sep 21, 2017

Worst place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Location is probably the only good thing!

Cons

Awful place and a horrible culture. HR - possibly the rudest and most unprofessional people you'll ever meet. Stay away!

2.0

Sep 5, 2016

Was great, went downhill rapidly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible, decent travel opportunities, some good people, relaxed culture, cool office with free drinks etc. Central London, good salary, relaxed working environment

Cons

International offices run remotely by american's who fundamentally do not understand local markets and cultures. Lot's of throwing under the bus. No consideration of different time zones.

1.0

Aug 12, 2024

don't do this to yourself

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

work from home / hybrid

Cons

It was the worst job I ever had, You get even penalized when going to the toilet outside your 'break time' even if you deduct it from your allocated 30 minutes, An absolute joke of a company, with zero respect for employees. They change the rules constantly and their policies are at the employer's discretion. If you have any self-respect don't work there.

Viewing 37 - 39 of 670 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Account Executive (Remote)

Sr. Compensation Analyst (Hybrid)

Director, Product Design - Diner

Sr. Compensation Analyst (Hybrid)