Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 86 reviews)); "benefits are great" ((in 57 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 29 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 9 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(670 total reviews)

Debby Soo

79% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Jun 14, 2025

Great Place

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

People, community, great employer, location,

Cons

Tips, hours, innovation, lack of direction

1.0

Jun 5, 2025

Disappointing interview experience that didn’t reflect their values

Account manager

Recommend

CEO approval

Business Outlook

Pros

If you’re preparing a case study, they’ll definitely give you enough time. Possibly too much. You’ll learn patience, especially with long interview gaps

Cons

I went through a 3-week interview process for an Account Manager role, including two interviews and a detailed case study I spent two weeks preparing. After all that, I received a generic rejection email late on a Friday — with no mention of the time or effort involved. The recruiter later admitted it was the wrong template, but it was still a rejection either way. The process felt impersonal and careless, especially for a company that claims to stand for hospitality. Their actions didn’t reflect the values they promote.

OpenTable Response

7mo

Thank you for sharing your experience and feedback. We sincerely apologize for the way your interview process was handled and understand how frustrating it must have been to invest significant time and effort without a thoughtful response. Your insights are valuable, and we’ll use them to improve our candidate experience so it better reflects the care and hospitality we strive for as a company.

5.0

Jun 3, 2025

Great company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Positive and inclusive company culture Good work-life balance Flexible work options, including remote work Competitive benefits (PTO, health insurance, etc.) Supportive and collaborative team environment

Cons

There’s Limited career growth opportunities

Viewing 37 - 39 of 670 Reviews

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Jobs at OpenTable

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