Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 92 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 53 reviews)); "Great people and teams all around" ((in 27 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(669 total reviews)

Debby Soo

76% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

Apr 5, 2021

Always striving for better

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

A lot has evolved to make a better workplace. Totally new office to enjoy

Cons

Fixed schedule means always working at least 1 weekend day

3.0

Apr 2, 2021

Unclear Strategy

Account manager

Recommend

CEO approval

Business Outlook

Pros

Amazing culture and colleagues. Love working with & helping our restaurants thrive.

Cons

Leadership is unclear about direction or strategy. Product teams are out of touch with customer needs and slow to innovate.

5.0

Mar 24, 2021

One of my best jobs till date

People & culture

Recommend

CEO approval

Business Outlook

Pros

So many Pro's dont know where to start. I was extremely lucky to be part of one of the best People & Culture Teams. I had the opportunity to be exposed to various projects which allowed me to grow and build my career

Cons

Not much besides being very NA focussed

Viewing 361 - 363 of 669 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Account Manager - Central Queue (French Speaking)

Senior Director, Restaurant Marketing

Sr. Compensation Analyst (Hybrid)

Director, Global Partnerships