Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 97 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 50 reviews)); "Great people and teams all around" ((in 36 reviews)); "Good pay and my co" ((in 22 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Poor management" ((in 29 reviews)); "Training is 2 weeks then they put you on the floor." ((in 13 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 9 reviews)); "poor communication to staff (especially those remotely based)." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

77% would recommend to a friend

(670 total reviews)

Debby Soo

79% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Sep 1, 2010

Not bad. Industry leader. Definitely a disconnect between Senior Management and line employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Very supportive employees. 2. Great product. Market leader. 3. Good training

Cons

1. Sells a cutting edge database product, however the software they use internally is archaic and counter-productive. 2. Horrible benefits. 401k is bad. 3. They are currently more reactive to competition than proactive. This could allow for a competitor to get a stronger foothold.

4.0

Jul 22, 2010

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Innovative, responsive, advance and growing

Cons

Low pay and benefits not great

3.0

Jan 17, 2009

openable - cool technology, not so competitive on pay, though there is room for advancement

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

good engineers, engineering process, no dress code, fun parties

Cons

pay not so good, raises small, no 40k matching

Viewing 667 - 669 of 670 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Account Executive (Remote)

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Sr. Compensation Analyst (Hybrid)

Director, Product Design - Diner