Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 97 reviews)); "Good benefits overall" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 47 reviews)); "Great people and teams all around" ((in 34 reviews)); "Competitive pay and benefits" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(669 total reviews)

Debby Soo

76% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

Nov 16, 2021

One year in - all is well!

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities to grow quickly Flexible hours and good work-life balance Managers promote time off and seem to have a vested interest in your success The executive team seems to be fairly transparent in terms of company performance

Cons

Things can change pretty quick here so being adaptable is important Lack of concrete processes can be challenging but things are in motion to fix that

5.0

Nov 15, 2021

Great company to work for

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

- Friendly, helpful and smart colleagues - Good work/life balance and workload more generally - Fair performance evaluation and career progression - London office puts on great social events

Cons

- Integration between OT and Kayak teams could be stronger - Competition are currently stealing key restaurants

2.0

Nov 11, 2021

OpenTable Australia, looks good from the outside but then you see behind the curtain

Restaurant relations

Recommend

CEO approval

Business Outlook

Pros

The non management team are amazing, real family culture. The customers for the most part are great to work with.

Cons

The Australian country managers are some of the worst people managers I have worked with. Micro management is prevalent. Staff are told to lie and misinterpret stats to make it look like the customer is seeing real growth from the network.

Viewing 322 - 324 of 669 Reviews

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Jobs at OpenTable

Account Executive (Remote)

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Account Manager - Central Queue (French Speaking)

Director, Global Partnerships

Director, Global Partnerships