Pressure for Credit Cards & Loyalty: This is the most frequently complaint you'll encounter making interacting with customers superficial at times. Cashiers and floor staff are under significant pressure to meet quotas for signing customers up for the Old Navy credit card and loyalty program ("Navyist Rewards"). Failure to meet these goals can sometimes lead to reduced hours or coaching from management
Inconsistent Hours: "Payroll cuts" are common. If the store is not meeting sales targets, part-time shifts are often the first to be cut. You might be scheduled for 15 hours one week and 4 hours the next