Old Navy reviews

3.7

62% would recommend to a friend

(14,662 total reviews)
avatar

Horacio “Haio” Barbeito

72% approve of CEO

52% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
5.0
Aug 9, 2012

I got the job!

Recommend
CEO approval
Business Outlook

Pros

No age discrimination. Hours fit my needs. Fun group. Good training. Possible advancement in future.

Cons

$$$$, oh, well, it's not about the money.....

4.0
Jun 4, 2012
Recommend
CEO approval
Business Outlook

Pros

- Inclusive environment - Managers took the time to get to know each employee and really cared about their well-being - Great company culture - I'm a full-time student, management was very flexible when it came to scheduling me

Cons

- Each store is only allowed to employ so many full-time employees - Benefits were less than stellar

3.0
May 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great. 25% at Old Navy, and 50% at both Gap and Banana Republic. It is very easy to request time off, and you can do it via the punch in computer. Everywhere else part-time that I worked you had to jump through hoops to request a day or two off, and were often denied. You can also change your availability through the computer should your schedule change. It's also very easy to switch or give away shifts to other employees. They have a little form you fill out and sign, you pin it up by the office, and you're good to go!

Cons

The stores are chaotic and kept very understaffed. Expect to be overwhelmed. Lower management have favorites, and can be catty/rude. Try to be polite and professional as your relationship with them will directly affect how many shifts you will be scheduled each week. Even with open availability, don't expect many hours unless during the Christmas season. They also continue hiring people though many of their employees are only getting 1 shift a week. Though most sales associates are awesome, there are always a few lazy ones who cop-out and make extra work for everyone else by putting things away improperly, or dumping/hiding stuff. It can be very frustrating to see no reward or praise to working hard versus those doing less-than stellar work.

Viewing 14647 - 14649 of 14,662 Reviews

Glassdoor has 15,388 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.