An okay part-time position, with a great discount, and a few bad flaws. - Sales Associate Old Navy Employee Review

3.0
May 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great. 25% at Old Navy, and 50% at both Gap and Banana Republic. It is very easy to request time off, and you can do it via the punch in computer. Everywhere else part-time that I worked you had to jump through hoops to request a day or two off, and were often denied. You can also change your availability through the computer should your schedule change. It's also very easy to switch or give away shifts to other employees. They have a little form you fill out and sign, you pin it up by the office, and you're good to go!

Cons

The stores are chaotic and kept very understaffed. Expect to be overwhelmed. Lower management have favorites, and can be catty/rude. Try to be polite and professional as your relationship with them will directly affect how many shifts you will be scheduled each week. Even with open availability, don't expect many hours unless during the Christmas season. They also continue hiring people though many of their employees are only getting 1 shift a week. Though most sales associates are awesome, there are always a few lazy ones who cop-out and make extra work for everyone else by putting things away improperly, or dumping/hiding stuff. It can be very frustrating to see no reward or praise to working hard versus those doing less-than stellar work.

Explore other reviews about Old Navy

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good clean and easy to work met a lot of new people

Cons

The hours where short but not as bad

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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