Training consisted of a workbook with “fun” little games that you have to fill out completely. There’s also a 45 min. video about how important it is to sell store credit cards to customers. Then you get a quick tour of the store and you work with another logistics associate for a few minutes.
If you can stomach this nonsense you show up for your first day of work with a positive attitude and high hopes. You’re given a shopping cart FULL of clothes, usually several hundred items. According to corporate policy you have to shelve all these items in just 15. min. NO ONE can make that target. You are therefore constantly behind and the threat of firing is constantly there to keep you working like mad.
All employees take their breaks in a cold windowless concrete room. When you finally get off work you are required to submit to a SEARCH of your belongings, allegedly to prevent you from stealing.
Gap Inc. is either exploitive or completely out of touch with their workers. They do not trust anyone--not the customer, not you—and they view the customer as a cash-cow waiting to be milked by whatever means necessary. The sales associates must sell a certain number of Old Navy cards every month in order to keep their job. In the “training” we were told straight out “if the customer says ‘no thank you’ keep pushing them”
This was a summer job I took against my better judgment and out of desperation during the “great recession. It was a huge mistake. I gave two weeks’ notice, and then ended up quitting before then because the stress and anxiety of the job was starting to seriously affect me on a physical and emotional level. I’m so glad I quite. My advice to you: don’t touch this company with a ten foot pole. Don't even shop there if you can help it. This employer doesn't respect people, not even customers.
