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      Old Navy

      Part of Gap Inc.

      Engaged Employer

      Old Navy reviews

      3.7

      62% would recommend to a friend

      (14,644 total reviews)
      avatar

      Horacio “Haio” Barbeito

      72% approve of CEO

      51% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.4

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      15K reviews
      3.0
      May 19, 2010

      OK place to work...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I worked at Old Navy, I made a lot of friends. There was a very tight-knit employee group. We were also offered health insurance as part timers, which was wonderful. Some of my managers were great and very understanding of the line between person life and work. I also got a raise almost immediately after working there. The managers gave useful feedback on my job performance as well.

      Cons

      For some time while working there, I was a minor and was not supposed to work past nine o'clock every night. However there were many nights where I was forced to stay until 10 or later to help clean up the store without any choice.

      3.0
      May 18, 2010

      neutral

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount is good, pay ok. There is a good feeling that you are providing a service to the customer. Community involvement is great.

      Cons

      Quality of Field Management is poor. The stress runs downhill, and is pushed off to the stores, and the store managers. The answer is always to just work more.

      2.0
      May 15, 2010

      A company that used to be fun to work for.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It has great employee benefits still like health benefits and PTO, etc. There are still great advantages like benefits for same-sex partners and other great things that have made this company an advanced and thoughtful company to work for.

      Cons

      They have recently taken a down-turn because they are focusing on the bottom dollar in the bad economy. They have lost the focus on the employee and turned their focus towards the all mighty dollar. They say they are focused on customer service, when really they will do anything they can to berate and stress out management to do whatever it takes to "force" and "cheat" to get the right customer service numbers in, or else they will be threatened with their jobs or be put under corrective action. This is simply a shame. I have seen people with decades of experience (DM's and senior management) leave the company recently due to these changes and it's sad. Don Fischer, who founded the company, and just recently passed away, would be so saddened to see this happening to his legacy.

      Viewing 14539 - 14541 of 14,644 Reviews
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      Glassdoor has 15,368 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.