Old Navy reviews

3.6

61% would recommend to a friend

(14,675 total reviews)
avatar

Horacio “Haio” Barbeito

71% approve of CEO

53% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Mar 3, 2011
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the casual environment at Old Navy. The people were friendly and the goals at the associate level were reasonable. Old Navy offers the opportunity to advance. I held 4 different positions in 5 years so I was regularly promoted. If you have a positive attitude and the willingness to work hard then there is definitely opportunities open to you.

Cons

This company does not like to pay. They recently restructured their tiers of management so that the work you would do as a supervisor is now under the "specialist" or keyholder role. Meaning they dont have to pay you or give you a raise since you dont have the title. As a manager you do get a raise but the pay never matches the workload. The company pushes surveys and credit cards and when you dont meet your goals on a daily basis, you get chewed out by upper management. There was a severe lack of support by upper management. They were quick to yell at you but never help you succeed or offer any suggestion on how to do better. And if you did do something right, there was never any appreciation shown.

2.0
Mar 1, 2011

Expectations from upper management are too high

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Competitive pay for management Learn alot about business acumen

Cons

Expectations are too high considering resources given. The management structure is awful. Holiday hours are awful, no time for personal life

3.0
Mar 1, 2011

It's good for a high school job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good at working around your schedule. Give you time off when you need it. It's a fun place to make new friends.

Cons

Don't give enough hours AT ALL!!! They are also really big on getting people to open an old navy credit card. They don't really care about their employees, even if the customer is wrong about something the manager always give them what they want in the end, making the employee look like a total idiot.

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Glassdoor has 15,401 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.