Old Navy reviews

3.7

62% would recommend to a friend

(14,664 total reviews)
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Horacio “Haio” Barbeito

72% approve of CEO

52% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,664 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Aug 15, 2020

Pretty okay

Recommend
CEO approval
Business Outlook

Pros

Schedule is very flexible, I actually had to leave very shortly after I was hired due to personal reasons and manager was very understanding.

Cons

It felt excessive to be breathing down customer's necks begging them to sign up for credit cards. It doesn't make sense to ask someone to sign up for a credit card the SECOND they walk into the store. The pressure to accumulate credit card memberships was stressful, and one manager kept bothering me about it too much.

3.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

50% discount on merchandise A lot of great coworkers relatively easy hours

Cons

50% discount applies only to full priced items My GM would consistently schedule outside of availability, most employees were college students and she refused to honor our availability that was based on our class schedules. Most of our management quit when she was hired, as did most of the staff. Regular customer service cons, lots of customers unhappy over things we can't control

Viewing 85 - 87 of 14,664 Reviews

Glassdoor has 15,390 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.