Old Navy reviews

3.7

62% would recommend to a friend

(14,664 total reviews)
avatar

Horacio “Haio” Barbeito

72% approve of CEO

52% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,664 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

I have made some best friends through old navy. Discount is nice.

Cons

Upper management was AWFUL. They treated us managers terribly. Constantly being micromanaged and belittled us. Constantly questioning why we weren't able to make goals. Old Navy opened a brand new store less than 10 minutes away from ours. We lost a ton of business and therefore struggled to make goals. We would ask for help but never received it. I was personally told that I should have honored a coupon after a customer called me a fat b****. Numerous employees reported one district manager to HR with no changes. I also was yelled at for reporting an associate who was in emotional distress with intentions to act on those stressors. I reached out to HR and was told (by my district manager) that I should have reached out to her instead, as HR has "other problems to deal with". I didn't want to be held accountable for something to that extreme. I was in shock when my DM told me that as again, it would have been on me for not reporting it correctly. I would never recommend this place as a manager unless you enjoy being micromanaged, being called on your days off and unnerving amount of stress.

2.0
Oct 27, 2022

New leadership, no direction

Recommend
CEO approval
Business Outlook

Pros

career development employee discount fully remote

Cons

New CEO has no direction. In September they announced layoffs and new CEO was absent from any communication. His recent all hands was a complete bore, again saying nothing of substance beyond how excited he is

5.0
Oct 30, 2021

Old navy

Recommend
CEO approval
Business Outlook

Pros

Fun environment to work at.

Cons

Fun environment to work at when the leadership is committed.

Viewing 76 - 78 of 14,664 Reviews

Glassdoor has 15,390 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.