Old Navy reviews

3.7

62% would recommend to a friend

(14,662 total reviews)
avatar

Horacio “Haio” Barbeito

72% approve of CEO

52% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
May 12, 2016

Department Manager

Recommend
CEO approval
Business Outlook

Pros

good benefits if you want to work part-time. Nice pay.

Cons

I old navy doesn't fit my style so I rarely ever buy the clothes unless they're dirt cheap $3-.97. I walked into a store that was going through a lot with changing the GM but now we have a great GM. I think the leadership makes a huge difference, in your experience with a company.

3.0
Apr 20, 2016

ON..

Recommend
CEO approval
Business Outlook

Pros

They will give you hours if you ask for more. They will help you get your shift covered if you need a day off or shift swap. Always hiring..like every, literally.

Cons

The scheduling is kinda off most times. Unrealistic expectations with not enough time. Always hounding employees to get people to sign up for the brand card. Training is a joke. Whatever area they put you in on your first day will be where you work until let them know you want to do other stuff.

3.0
Dec 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired, great discount (25% at Old Navy, 50% at Gap and Banana), flexible hours, above minimum wage pay

Cons

Too much pressure for ONC's! It's nearly impossible to sell those things- especially when there's already great sales going on. I hate that it's a competition between employees. We should be working as a team, not as competitors. When we're constantly fighting to get more brand credit cards than everyone else, we lose sight of the big picture- customer satisfaction! I don't feel as though Old Navy really cares about the customers, only about the numbers (probably true of most or all retailers). Also, payroll is always being cut so there are not enough employees to get the job done, making it take more time and effort to make the store look halfway decent. Sale signs are confusing and make for angry customers when things don't ring up correctly. Makes lines move slower and causes more stress for everyone.

Viewing 52 - 54 of 14,662 Reviews

Glassdoor has 15,388 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.