OTIS reviews

3.5

65% would recommend to a friend

(1,495 total reviews)
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Judy Marks

75% approve of CEO

56% positive business outlook

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 12, 2025

Lack of job security

Recommend
CEO approval
Business Outlook

Pros

22 days annual holiday + 6 days flexible leave

Cons

The company experiences ongoing restructuring and retrenchments, contributing to a lack of job stability — it’s not unusual for colleagues to be let go without much notice. In one instance, an entire team of technicians was dismissed due to an internal HR matter. Additionally, workplace dynamics can be challenging, with instances of bullying stemming from certain individuals attempting to assert control or authority. Overall, the environment can feel unpredictable and unsupportive.

2.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Entry to a solid industry. The name is known internationally. What and where you sell, who you work with/for, and your operations will make or break your success. There were some good people to work for here, but most were laid off or left. Benefits are decent but nothing special. If you need a job take it. If you sense something is wrong with the line of business or branch, don’t stop looking.

Cons

Shockingly high turnover especially for the industry. If the branch has high turnover it’s not because things are great. You’ll report to a branch manager and a business line manager. They will likely not communicate so you’ll likely have mixed direction. Horrible compensation plan all the way around. When feedback was given to leadership about the new comp plan, leadership stated “they were completely fine” with the higher turnover expected. Grown “tough” men gossiping and bad mouthing to bosses is bad in industry-wide, but truly at another level here. The tougher they act the more likely they’re talking behind backs. Hemorrhaging service accounts while looking for who to blame, minus the people making decisions to not actually service the customers. They also can’t understand why consultants are being involved by the customer. Laid off most tenured and experienced leadership while claiming to care about the company culture. Multiple leadership changes at branch level. Constantly playing not my fault or my problem. However, placing blame needs happen before customers needs are addressed.

Viewing 169 - 171 of 1,495 Reviews

Glassdoor has 2,593 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.