OTIS reviews

3.6

65% would recommend to a friend

(1,494 total reviews)
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Judy Marks

76% approve of CEO

57% positive business outlook

OTIS has an employee rating of 3.6 out of 5 stars, based on 1,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jun 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Great pay for low-level supervisory work. Good benefits, to include employer-matched (6%) 401(k) contributions. Reliable work schedule means time to do other things. Generally recession-proof, at least on the maintenance side of the business.

Cons

The management cares for very little beyond making profit, thus low-level supervisors are hand-cuffed by inadequate resources. Often found myself stretching the truth with customers to keep them happy.

4.0
Mar 29, 2011

Overall satisfied

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Otis has fantastic benefits including a pension plan which most companies have done away with. Compensation is fair. Career advancement is definately an option for someone looking to climb the ladder.

Cons

Otis has migrated toward a CRM type of sales business whereas activity is more important than quality of customer relationships.

4.0
Nov 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Working for OTIS Elevator is very comfortable, people can get good balance between work and life. Moreover, I love OTIS and colleagues and my managers there, who are all very nice.

Cons

Income there is not so competent that I choose to leave. In addition, due to the complexity of mass-customized manufacturing, the management of OTIS is not terrific as companies in other field. But I still believe our management must be better than other elevator company.

Viewing 1477 - 1479 of 1,494 Reviews

Glassdoor has 2,588 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.