OTIS reviews

3.5

65% would recommend to a friend

(1,496 total reviews)
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Judy Marks

75% approve of CEO

56% positive business outlook

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 18, 2020

safety is important

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

big on safety, well supported

Cons

hectic management, quality of work depends on job site

4.0
Sep 12, 2020

Great Position for Growth

Recommend
CEO approval
Business Outlook

Pros

Otis provides great benefits and long term reasons to stay with the company. In addition, the tuition payment for pursuing a degree is a huge plus. Also, the pay is good compared to other jobs out of college - great job out of college. The ethical expectations of this company are high but overall good.

Cons

As a service account manager you work in a team of 3 - service sup, mechanic, you. These positions contradict each other, mechanics have too many units under them (so they cannot meet required hours), supervisors are pushed to keep their service hours and costs under a certain amount, account manager takes the brunt of every upset customer and needs to try to keep people happy and not lose customers. Not to mention, it is getting increasingly harder to get straight answers from supervisors - they have too much work under them and many do not have field experience. Also, to complete my work for a week I always end up working at least 9 hours a day and one to two days a week I work 12-14 hour days.

2.0
Sep 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Leave policy is quiet good, best in market.

Cons

- high politics. - too much of favoritism. - only having aged people, making it a bit tough for freshers. - Employee don't have sufficient skills.

Viewing 1165 - 1167 of 1,496 Reviews

Glassdoor has 2,594 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.