OTIS reviews

3.5

64% would recommend to a friend

(1,498 total reviews)
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Judy Marks

75% approve of CEO

57% positive business outlook

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and benefits, and work life balance is good. I think your experience will mostly depend on the branch you work at and how it is run. I had a great experience working in my branch - great mechanic staff and internal support. The company is going through a lot right now in terms of updating their technology, digital tools and overall workforce policies and structure. They definitely needed a technology boost, and no doubt they will continue to see success moving forward as one of the top brands in the industry. The elevator industry itself is such a fun industry - even if you don't have elevator experience, spend time in the field and learn from the mechanics.

Cons

I believe this is industry wide - they struggle with supporting mechanics and having enough service staff for providing elevator maintenance per their contracts. Otherwise, account managers are left dealing with upset customers, and not having the service resources to complete service calls.

Viewing 478 - 480 of 1,498 Reviews

Glassdoor has 2,597 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.