Does Novotel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Novotel Hotels employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Novotel Hotels. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Novotel Hotels?

56% of Novotel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Novotel Hotels 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Novotel Hotels?

Receptionist (39) , Front Desk Receptionist (32) , Recepcionista (22) , Guest Service Agent (16) , Housekeeper (16) , Intern (14) , Food and Beverage Attendant (13) , Réceptionniste (13) , Food and Beverage Assistant (12) , Assistant Manager (10) , Chef (10) , Night Auditor (10) , Garçom (9) , Reservations Agent (9) , Supervisor (9)

What are the pros of working at Novotel Hotels according to real employee reviews?

"Great team and team members" ((in 26 reviews)); "Friendly staff at the hotel." ((in 23 reviews)); "Good culture and work environment" ((in 22 reviews)); "good pay & some good work mates" ((in 17 reviews)); "Great colleagues that are willing to guide and teach." ((in 17 reviews))

What are the cons of working at Novotel Hotels according to real employee reviews?

"Poor Management and not appreciative" ((in 42 reviews)); "Low salary and non" ((in 37 reviews)); "long hours on some shifts" ((in 22 reviews)); "Manager can be rude." ((in 17 reviews)); "Need to look after the Employee policies and Pay scale No work life balance" ((in 10 reviews))

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Novotel Hotels reviews

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3.6

56% would recommend to a friend

(604 total reviews)

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

3.1

Work/Life balance

Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

604 reviews

5.0

Jun 10, 2025

Great Trainings and Atmosphere

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Amazing working environment , great benefits and discounts

Cons

Luck off friendly management , not very friendly management think too much about themself.

3.0

May 8, 2025

Amazing team, Poor Management

Food and beverage attendant

Recommend

CEO approval

Business Outlook

Pros

- The pay was good. - Employees were lovely. - Location was good.

Cons

- Overworked. You were expected to do multiple jobs at once. - They ran through several managers in the span of two years. - Older employees (those who worked there longer) were treated worse than newer employees.

4.0

Apr 16, 2025

Good

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere and good management

Cons

Busy and the weather is not good

Viewing 52 - 54 of 604 Reviews

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