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      Novotel Hotels

      Part of Accor

      Engaged Employer

      Novotel Hotels reviews

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      3.6

      56% would recommend to a friend

      (604 total reviews)

      52% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      3.1

      Work/Life balance

      Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      604 reviews
      1.0
      Jul 2, 2025

      The worst!!

      Food and beverage supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      got really good tips in restaurant

      Cons

      Abusive and simply the worst

      avatar
      Novotel Hotels Response
      11mo
      Thank you for your input. We are very sorry to hear about your unpleasant experience. Please know that your voice is heard and will be used to improve our Heartist experience. If you wish to discuss this further or provide any further feedback, please feel free to contact your manager or HR representative. ​ Kind regards, Accor Talent & Culture
      4.0
      Jun 24, 2025

      Great skills learnt here

      Hotel receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Busy - Decent discount on hotels - Good experience to help with

      Cons

      - Overworked - Sometimes long hours and very few staff

      avatar
      Novotel Hotels Response
      10mo
      Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture
      5.0
      Jun 11, 2025

      Good

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      the colleagues and environment was good

      Cons

      the salary could be better

      avatar
      Novotel Hotels Response
      11mo
      Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture
      Viewing 49 - 51 of 604 Reviews
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      ReviewsNovotel Hotels reviews

      Glassdoor has 1,108 Novotel Hotels reviews submitted anonymously by Novotel Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Novotel Hotels is right for you.