Pros
Worked in the BASES part of the business - great people, exciting industry and clients, very client and team oriented, opportunity for a lot of responsibility/autonomy early on, wonderful culture overall. Downside, all that has been changing in the last 2 years
Cons
Heavy focus on outsourcing and cost management has degraded culture and quality of work. Getting simple things done is no longer simple, excessive time spent on technical problems, correcting errors from overseas resources, explaining why you are not being more efficient in all the time spent working with overseas resources to complete simple tasks that were previously done thoroughly and professionally on-site, managing expectations around how you can do "more with less" support because of all these wonderful offshore resources. Headcount reigns supreme over true efficiency and hours spent to complete key process steps. HR is uninvolved and unhelpful. High burnout factor, probably not unlike many companies going through tight times, but especially noticeable in BASES environment where social/cultural atmosphere were always very important in keeping motivation high through peak crunches.
