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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,027 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jun 30, 2013

      Horribly managed company, 'customer first' is purely window dressing

      Professional services engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multi-national company with multi-national customers, lots of international business trips Very interesting fields of business (financial institutions, governments, transport companies) In some segments you work with state of the art equipment and software, and you work closely with real experts in their field, which is many times highly educating

      Cons

      Non-productive CRM system which does not really follow the natural normal business processes, therefore you have to add many sideletters in the form of excel sheets to provide management information, CRM system is close to obsolete and time consuming. Poor integration of acquired companies, poor evaluation after integrating the business processes Management thrives on incorrect business data acquired from the old fashioned CRM, poor follow up , nor correction of errors in CRM or standard operational procedures Promisses made by management are hardly kept High turnover and high rate in changes of higher management, hardly perceivable nor comprehendable by the lower ranks

      Viewing 2953 - 2955 of 3,027 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,195 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.