For freshers support role is not a good option at NICE
Pros
I am a fresher who joined NICE as a Support engineer and this is my honest review 1)The company is very good for R&D position (freshers) but not for the support 2) Training provided to freshers is very good and the trainers are very experienced 3)Great Allowances and free cab facilities for people coming in shifts 4)Software that this company makes are considered best in market
Cons
1) For freshers in Support there no learning opportunities 2) No use of technical skills 3) Anyone who can speak English can do the job of Support. No need for Engineering degree 3) Job description mentioned during placements is completely different from the actual job 4) Working in shifts is very stressful 5)The company is great but job profile is not 6) Have to come even on national holidays