NiCE reviews

3.9

78% would recommend to a friend

(3,048 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Dec 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Excellent exposure to latest technologies. Wide range of products. Innovation is the prime motive.

Cons

Salary for the freshers is a bit on the lower side compared to others. Excellent place for freshers to get exposure to the latest technologies.

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NiCE Response
5y
Thank you for your review, we certainly value your feedback. We are proud of our cutting-edge, top-notch technologies and products that have been recognized as the market leading solutions by independent analysts, again and again. We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. You are welcome to speak with your manager and /or HR partner to become more familiar with our “pay for performance” culture.
5.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

In my interactions with customers, they report that they have positive experiences with our company and appreciate the integrity that NICE provides throughout a sales cycle and partnership as a vendor. The products are all ranked by research analysts, and the flagship products are all leading the Gartner Magic Quadrant for Contact Center as a Service. NICE's stock price has tripled the stock price of it's closest competition, increasing two-fold post-COVID. If there is ever a time to be selling in technology, it is now and at NICE! The base pay is definitely at the higher end of compensation in the technology industry, and there is no cap on commissions. Incentives and bonus money to be made left and right along the way for various activities and competitions as well! And finally, sales management has been nothing but supportive, helpful, and inclusive. My on-boarding process has been smooth, with a ton of help from the team and everyone along the way. The culture is positive and healthy, which is incredibly important for a sales organization.

Cons

There are still some transition and account ownership pains from NICE acquiring companies and collaborating with sales teams from those acquired organizations. However, this management seems to actively be addressing this issue and working together to resolve.

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NiCE Response
5y
Thank you for your review, we certainly value your feedback. We are glad that your onboarding went so smoothly and that you have quickly integrated into your team. At NICE, we are proud to offer our Sales superstars great compensation including uncapped commissions as well as amazing perks. May your journey at NICE continue from strength to strength.
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Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.