NiCE reviews

3.9

78% would recommend to a friend

(3,030 total reviews)
avatar

Scott Russell

83% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

NICE a really nice. - NICE truly fosters a culture of teamwork, respect, and open communication. Everyone, from new hires to senior leadership, is approachable and genuinely invested in each other's success. There's a strong sense of camaraderie, making it a joy to come to work every day. - Constantly encouraged to explore new ideas and technologies. The leadership team is not afraid to invest in cutting-edge solutions, and there's a clear understanding of how our work directly impacts the product and our customers. It's incredibly rewarding to see your contributions make a real difference. - Work-Life Balance: The company understands the importance of work-life balance. They offer flexible arrangements and promote a healthy environment that allows employees to thrive both professionally and personally. - Competitive Compensation & Benefits: The compensation package is competitive, and the benefits are comprehensive, reflecting the company's commitment to its employees' overall well-being.

Cons

Not in my mind as such.

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NiCE Response
10mo
Thank you for your review. We are committed to fostering a work culture that thrives on excellence and innovation. Our position as the market-leader also underscores our focus on being at the forefront of new developments and technologies. We’re thrilled to hear that you are enjoying your career journey and wish you continued success at NiCE!
2.0
Jul 17, 2025

Not a NICE place to work

Recommend
CEO approval
Business Outlook

Pros

Pay. Remote work. Smart coworkers

Cons

Zero work life balance. Terrible culture. Poor PTO policy

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NiCE Response
10mo
Thank you for your review. NiCE offers an exceptional work culture rooted in respect and teamwork, as reflected in our employee surveys. Wishing you the best for your professional endeavors!
5.0
Jul 17, 2025

Positive Changes at every Turn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Scott Russell as our new CEO is a breath of fresh air. I have never felt so listened to and heard at such a large, global company. Since Scott joined in January - he has listened to the employees, traveled to every location, and the changes keep coming every week based on our feedback. Are all the changes perfect? No. But I would say that all the changes are positive changes. The people here are amazing. The leaders are experienced, wise and genuinely likeable people. The local office is inclusive and has fantastic events.

Cons

NiCE has complex processes as it aligned the systems for a global workforce, it creates challenges that a smaller, more localized company doesn't experience. Onboarding takes longer than it should.

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NiCE Response
10mo
Thank you for taking the time to review us. NiCE is committed in its employees by fostering a positive work culture and we’re constantly listening to your feedback. We’re glad you’ve felt supported in your NiCE journey and wish you continued success!
Viewing 241 - 243 of 3,030 Reviews

Glassdoor has 3,198 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.