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      NiCE

      Engaged Employer

      NiCE reviews

      Positive Changes at every Turn - Anonymous employee NiCE Employee Review

      5.0
      Jul 17, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Scott Russell as our new CEO is a breath of fresh air. I have never felt so listened to and heard at such a large, global company. Since Scott joined in January - he has listened to the employees, traveled to every location, and the changes keep coming every week based on our feedback. Are all the changes perfect? No. But I would say that all the changes are positive changes. The people here are amazing. The leaders are experienced, wise and genuinely likeable people. The local office is inclusive and has fantastic events.

      Cons

      NiCE has complex processes as it aligned the systems for a global workforce, it creates challenges that a smaller, more localized company doesn't experience. Onboarding takes longer than it should.

      avatar
      NiCE Response
      10mo
      Thank you for taking the time to review us. NiCE is committed in its employees by fostering a positive work culture and we’re constantly listening to your feedback. We’re glad you’ve felt supported in your NiCE journey and wish you continued success!

      Explore other reviews about NiCE

      5.0
      May 29, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, Good tech stack, and engaging team

      Cons

      Pay scale, benefits are weaker compared to other companies of this size

      avatar
      NiCE Response
      2d
      Thanks for your review! At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent benefits. Our compensation and bonus structure remains above industry benchmarks, and we have continued to offer both even during broader global challenges. Wishing you continued success in your career journey with us!
      3.0
      Jun 9, 2026
      Director, sales management
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

      avatar
      NiCE Response
      2d
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
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