Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (44) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 228 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 210 reviews)); "Great environment and culture!" ((in 193 reviews)); "Good work culture and work environment" ((in 127 reviews)); "good benefits and on boarding process" ((in 90 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 126 reviews)); "They are cheap and salaries are low" ((in 111 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 67 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 26 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

NiCE reviews

3.9

78% would recommend to a friend

(3,030 total reviews)

Scott Russell

83% approve of CEO

74% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 21, 2025

Philippines Technical Account Manager role

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary, with decent office pantry

Cons

-NICE-Flex in the Philippines is misleading, only implemented to micro-manage even Manager-level employees. Need for report to office has no logical purpose as all duties can be accomplished remotely -Metrics imposed are not aligned with JD -Favoritism is blatantly apparent -Philippines Upper Management for Customer Success not qualified

NiCE Response

10mo

Thank you for your review. Our employee surveys consistently reflect great satisfaction with the work culture and leadership of our managers. We recommend that you reach out to your manager / HR business partner in order to discuss your specific concerns. Wishing you continued success in your career journey with NiCE!

4.0

Jul 21, 2025

Culture shift

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Been a great culture change in the last two years.

Cons

lots of changes happening. Very fast paced. If you can't keep up its hard to be successful

NiCE Response

10mo

Thank you for your review. NiCE is a fast-paced organization that offers opportunities to engage with cutting-edge technology. A supportive, high-energy environment enables employees to gain valuable hands-on experience. Wishing you continued success in your career journey with NiCE!

2.0

Jul 21, 2025

Not a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- hybrid working (in the office 2 days a week)

Cons

- hyper-work culture - salary is not competitive for roles other than sales roles

NiCE Response

10mo

Thank you for your review. At NiCE, we’re committed to fostering a healthy work-life balance, as reflected in our employee surveys. Moreover, our “pay for performance” culture ensures that strong performers are duly compensated. Wishing you continued success in your career journey with NiCE!

Viewing 235 - 237 of 3,030 Reviews

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Ratings by category

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Reviews by job title

Philippines Technical Account Manager role

Culture shift

Not a great place to work

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