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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,030 total reviews)
      avatar

      Scott Russell

      83% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jul 24, 2025

      Work-life balance

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of events and innovation

      Cons

      Very fast-paced environment and very competitive and performance oriented.

      avatar
      NiCE Response
      10mo
      Thank you for your review. NiCE is a fast-paced organization that offers opportunities to engage with cutting-edge technology. A supportive, high-energy environment enables employees to gain valuable hands-on experience. Wishing you continued success in your career journey with NiCE!
      1.0
      Jul 23, 2025

      No rasies of any kind in 5 years - stay away from this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fully remote remote work is available for some positions - Yearly bonus (which was a static amount that didn't increase), which they are going to start taking away next year. - Work/Life balance can be good, depending on the role and your direct manager.

      Cons

      - Doesn't do cost of living raises - Doesn't do merit raises unless you are in the top 1% and then the merit increase is less the 5% regardless of - Doesn't do any sort of pay adjustment when moving to a completely different position - They have recently implemented a "bottom 10% doesn't get any kind of bonus" and are likely going to start firing the bottom 10%, the metrics are very vague so it will be easy for anyone to be fired. This is a policy that has been tried at several large companies like Microsoft and all of them abandoned this policy. - You can be moved to a totally different role with different responsibilities and team with no notice or adjustment to pay.

      avatar
      NiCE Response
      10mo
      Thanks for sharing your feedback. We noticed that some of the points you mentioned include misinformation about our processes and policies, and we encourage you to reach out to your manager or HR Business Partner to clarify any questions. While many companies paused bonuses and merit increases during recent global economic challenges, NiCE has continued to provide both, reflecting our commitment to our employees. The recent updates to our performance and compensation approach are designed to enhance professional development and total rewards, and full details were shared in our communications. We encourage you to revisit these communications and reach out if you require further clarification – we’re here to ensure that everyone has accurate information and feels supported.
      5.0
      Jul 22, 2025

      Very NiCE

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Professional and nice people overall, good WLB and flexibility. Interesting work, customers and good benefits.

      Cons

      A big company, which has it cons processes wise etc. (but also pros…). The overall atmosphere really depends on the team and division you are in (luckily, mine is great). Not a lot of growth opportunities.

      avatar
      NiCE Response
      10mo
      Thank you for your review. At NiCE, we prioritize continuous learning and growth, and our position as the market-leader underscores the value we place on innovation. We are proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed. Wishing you continued success in your career journey with NiCE!
      Viewing 232 - 234 of 3,030 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,198 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.