NiCE reviews

3.9

78% would recommend to a friend

(3,029 total reviews)
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Scott Russell

84% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Sep 8, 2025

Questionable Leadership Decisions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Remote work available for some positions - Decent PTO / Benefits ( Health seems a little high )

Cons

-Seemingly specializes in buying out companies, and keeping what they like and dumping the rest. But swearing up and down every all-hands that isn't the case. -Structure and where we are as a "company" seems to fluctuate monthly. They swear we are "one team" but the individuals from mergers are treated differently. - Promotions seem scarce. There is not a direct path or seemingly any advancement (which tracks if they may drop your team at any given moment). -Feels like your job can go at any minute. Understandable nothing is guaranteed but from overwhelming communication from NiCE then dropped to dead silence is unnerving.

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NiCE Response
8mo
Thank you for your review. At NiCE, we’re proud of our pay for performance approach – great work gets noticed and rewarded. Whether you’re picking up new skills or pushing boundaries, we’re here to support your growth. Each merger is a bold leap forward, one that accelerates our AI innovation, brings in world-class talent, and opens new career paths, helping us build something even stronger together. Wishing you continued success in your career journey with NiCE!
5.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance and a terrific culture

Cons

Not for everyone as it's fast paced technology industry

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NiCE Response
8mo
Thank you for your review. NiCE is a fast-paced organization that offers opportunities to engage with cutting-edge technology. A supportive, high-energy environment enables employees to gain valuable hands-on experience. Wishing you continued success in your career journey with NiCE!
5.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

NICE offers a very good work environment, provides salaries at par with the market, and gives plenty of gifts.

Cons

Currently follows a hybrid model with 2 days of work from the office and 3 days work from home.

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NiCE Response
8mo
Thank you for your review. At NiCE, we’re proud of the strong culture we’ve built, reflected in our “Great Place to Work” accreditation and employee surveys. Our NiCE-FLEX hybrid model empowers employees and creates space for both focused individual work and meaningful team connections. Wishing you ongoing success in your career journey with us!
Viewing 205 - 207 of 3,029 Reviews

Glassdoor has 3,197 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.