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      NiCE

      Engaged Employer

      NiCE reviews

      Questionable Leadership Decisions - Anonymous employee NiCE Employee Review

      2.0
      Sep 8, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote work available for some positions - Decent PTO / Benefits ( Health seems a little high )

      Cons

      -Seemingly specializes in buying out companies, and keeping what they like and dumping the rest. But swearing up and down every all-hands that isn't the case. -Structure and where we are as a "company" seems to fluctuate monthly. They swear we are "one team" but the individuals from mergers are treated differently. - Promotions seem scarce. There is not a direct path or seemingly any advancement (which tracks if they may drop your team at any given moment). -Feels like your job can go at any minute. Understandable nothing is guaranteed but from overwhelming communication from NiCE then dropped to dead silence is unnerving.

      avatar
      NiCE Response
      8mo
      Thank you for your review. At NiCE, we’re proud of our pay for performance approach – great work gets noticed and rewarded. Whether you’re picking up new skills or pushing boundaries, we’re here to support your growth. Each merger is a bold leap forward, one that accelerates our AI innovation, brings in world-class talent, and opens new career paths, helping us build something even stronger together. Wishing you continued success in your career journey with NiCE!

      Explore other reviews about NiCE

      5.0
      Apr 16, 2026
      Lead technical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

      Cons

      As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

      avatar
      NiCE Response
      1mo
      Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
      3.0
      Jun 9, 2026
      Director, sales management
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

      avatar
      NiCE Response
      1d
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
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