NiCE reviews

3.9

78% would recommend to a friend

(3,026 total reviews)
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Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

strong product market fit and market leadrer

Cons

significant quota increase with cognigy acquisition

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NiCE Response
4d
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Job security, big push for AI advancement.

Cons

Lacks internal alignment between departments. Sales does whats in their bestbinterest and tends to provide unrealistic timelines and outcomes.

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NiCE Response
1w
Thank you for taking the time to review us. At NiCE, we invest in our people by fostering a positive culture and focusing on innovation. This is also reflected in recognitions such as Fast Company’s World’s Most Innovative Companies 2026 in the Applied AI category. Wishing you continued success in your journey with NiCE!
Viewing 16 - 18 of 3,026 Reviews

Glassdoor has 3,194 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.