Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (57) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (44) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 228 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 216 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 190 reviews)); "Good wlb and work culture" ((in 125 reviews)); "good benefits and on boarding process" ((in 87 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 127 reviews)); "They are cheap and salaries are low" ((in 114 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 66 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "2015 and there are no trainings happened for anyone skill enhancement for any any employee in MIS" ((in 23 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

NiCE reviews

3.9

78% would recommend to a friend

(3,027 total reviews)

Scott Russell

83% approve of CEO

73% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 1, 2026

Depends on the part of the company you work for

Product manager

Recommend

CEO approval

Business Outlook

Pros

If you are on the right teams there are resources and you can move quickly to solve problems.

Cons

If you are on the wrong teams the expect you to maintain/grow revenue base on an aging product base with no resources to improve it.

NiCE Response

1mo

Thank you for your review. At NiCE, teams work across a diverse product portfolio while balancing customer needs and long-term priorities. We remain focused on delivering reliable products built with quality and rigor. We appreciate your perspective and wish you continued success with us.

2.0

Apr 1, 2026

Most are poorly compensated

Director

Recommend

CEO approval

Business Outlook

Pros

Products work well and deliver expected results for customers.

Cons

Executive leadership is not doing a thing about the tyrannical senior leadership under them. They are turning a blind eye to talent drain instead of firing toxic leaders. Senior leadership has no desire to listen to their people and make changes for the better. It is their way or the highway.

NiCE Response

1mo

Thank you for your review. At NiCE, our success is driven by the strength of our products and our vision, including advancing AI adoption at scale. Our annual employee surveys consistently reflect great satisfaction with the work culture and leadership. We recommend that you reach out to your HR business partner to discuss your specific concerns.

5.0

Mar 31, 2026

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work culture, benefits, wfh policy

Cons

work life balance depending on your team

NiCE Response

2mo

Thank you for your review. At NiCE, we’re committed to fostering a positive work culture that supports a healthy work-life balance, as reflected in our annual employee surveys. Benefits such as the NiCE-FLEX hybrid model empower employees, creating space for both focused individual work and meaningful team connections. We wish you continued success in your career journey with us!

Viewing 55 - 57 of 3,027 Reviews

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Jobs at NiCE

Technical Customer Success Manager

Technical Account Manager

Remote

View job

AI Solution Strategist

Estados Unidos

View job

Transformation Consultant

NiCE

NiCE reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Depends on the part of the company you work for

Most are poorly compensated

Good

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