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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,044 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jan 8, 2025

      No concrete product strategy

      Senior product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Decent work culture 2. work-life balance

      Cons

      1. The company doesn’t have any product strategy laid out; for product owners, it is very tiring to work here. 2. Leaders play favourites

      avatar
      NiCE Response
      1y
      Thank you for sharing your thoughts. Our position as the market-leader underscores the value we place on product innovation. Our employee surveys consistently reflect great satisfaction with the work culture and the leadership of our managers. We wish you the best in your professional endeavors.
      4.0
      Jan 7, 2025

      great place to work, lot's of pros, couple of cons

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are amazing. The product and growth is unreal. The money you can make as a sdr or an ae is crazy. Super stable company,

      Cons

      The most you can get a raise to your base is 15% when you get promoted which is really terrible. Especially since I took a $55,000 pay cut to be a manager. Not negotiable either. I asked about attainment for the previous year and with commission I should have been close to my previous pay. Leadership training wasn't good. Philosophy for one on one's is what do you want to cover instead of how are you, here are some gaps I've noticed, let's work on them. If you're an AE the typical sales cycle is over a year. Unless your in upsells, even SMB they say over and over that it takes a year to close your first deal. A lot of the challenges I had to my success are not an issue anymore, or will be resolved with the changes they are currently making.

      avatar
      NiCE Response
      1y
      Thank you for your review. We are glad to hear that you thrived on working with the amazing people at NICE. Our position as an ever-growing market-leader underscores the strength of our products. Accountability and ownership are truly valued here, and our “pay for performance” culture reflects that commitment. Wishing you continued success in whichever career path you choose!
      3.0
      Jan 6, 2025

      Good

      Desktop support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      good to work here with good intentions

      Cons

      Good work culture and happiness

      avatar
      NiCE Response
      1y
      Thank you for your review. NICE offers a remarkable work culture and work life balance, as reflected in the “Great Place to Work” (GPTW) accreditation received by NICE India for the second consecutive year. Wishing you ongoing success in your career journey!
      Viewing 442 - 444 of 3,044 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,212 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.