NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Feb 3, 2025

Fake reviews?

Recommend
CEO approval
Business Outlook

Pros

The sandy office has some (maybe 1 now) great leader

Cons

For those who are reading Glassdoor to help you decide to work at NICE.. just don’t work here. If you want to get into the contact center- there are better places to work. Any “positive” review that you see that has “Utah” next to it cannot be real. After talking to people who work there, they are miserable and those who have left are so thankful to be gone. Some good people are still there but they will soon all leave. I was told to just be an AE for two years and then work somewhere better. Save yourself the stress and work somewhere better. I promise- you will be happy you never went to NICE. Base pay sucks and they just don’t pay you commission since they have to “figure it out”. Good luck if you take a job here

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NiCE Response
1y
Thanks for taking the time to share your thoughts. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers and with the work culture. There are multiple processes in place to review our employees' performance and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you the best in your professional endeavors.
2.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a big tech company, lots to learn

Cons

They acquire our company and destroyed it, it seems like they wants us to be bored so we quit.

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NiCE Response
1y
Thank you for your review. As the market leader, we take pride in our commitment to product innovation and delivering exceptional value to our customers worldwide. Our employee surveys consistently reflect great satisfaction with the work culture and learning opportunities. Wishing you continued success in your career journey with us.
4.0
Feb 1, 2025

Enjoyed it while it lasted

Recommend
CEO approval
Business Outlook

Pros

Work from home (at that time) Great supervisors and team

Cons

Terrible maternity leave (3 weeks at the time)

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NiCE Response
1y
Thank you for your review. We have updated our maternity policy since you were at NICE, and have a competitive Maternity Leave Policy of 12 weeks paid leave in the US to support employees expecting or adopting a child. And you correctly picked up on our great management team – Our employee surveys consistently reflect great satisfaction with the leadership of managers and teamwork across the organization. We wish you the best in your professional endeavors.
Viewing 415 - 417 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.