Does New York Life pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Life employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at New York Life. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at New York Life?

62% of New York Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Life 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at New York Life?

Agent (670) , Insurance Agent (641) , Financial Services Professional (254) , Financial Advisor (227) , Registered Representative (139) , Senior Associate (139) , Intern (102) , Financial Services Representative (98) , Life Insurance Agent (98) , Insurance Sales Agent (97) , Financial Professional (96) , Corporate Vice President (86) , Customer Service Representative (84) , Partner (57) , CVP (54)

What are the pros of working at New York Life according to real employee reviews?

"Can be lucrative and great training" ((in 546 reviews)); "Great hours and people that work there" ((in 345 reviews)); "great benefits and close to freeways" ((in 310 reviews)); "moving to Agile from Waterfall based projects) Internal Mobility is good if you're interested Good work/life balance at the company" ((in 192 reviews)); "A great culture based in giving and many events to attend if you have time." ((in 180 reviews))

What are the cons of working at New York Life according to real employee reviews?

"Captive agent and since this is a commission only position you can get into financial difficulties if you are having a bad month production" ((in 319 reviews)); "no salary for all the time and effort you have to put in unless in management." ((in 239 reviews)); "Poor management and lack of help." ((in 170 reviews)); "The reason someone makes a good manager at NYL is because they know how to sell people." ((in 108 reviews)); "Unethical behavior by upper management inauthentic sales they are use to selling a dream and they do it well." ((in 32 reviews))

What are employees saying about New York Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Life layoffs and their outlook for job security at New York Life in 2026.

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New York Life

New York Life reviews

3.7

62% would recommend to a friend

(5,491 total reviews)

Craig DeSanto

78% approve of CEO

62% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Senior management

3.6

Career opportunities

3.5

Compensation and benefits

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Aug 27, 2025

Salary is not compensable with experience

Ltd claim manager iii

Recommend

CEO approval

Business Outlook

Pros

Thorough training!! and You're working with good people

Cons

Unrealistic expectations for claim envirnoment.

2.0

Aug 26, 2025

Bait and Switch Recruitment

Agent

Recommend

CEO approval

Business Outlook

Pros

Good sales Training and team enviornment

Cons

Bait and switch recruitment, High promise, under-deliver how job will be. Pushing products to get people to roll over retirement savings to buy high priced life insurance. $100 per month for parking at Glendale location. No benefits or payroll deductions unless you can meet high sales standards. High pressure to sell to family an friends, then join business groups.

New York Life Response

9mo

Our agents are compensated for the work through commissions. Being commission based puts you in control of how much you make, which can be both exciting and challenging. In addition, we offer competitive benefits, as well as a defined benefit pension plan that makes our compensation package one of the best in the industry. During the hiring process, we are sure to provide specific detail on how our commission based structure works. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.

2.0

Aug 25, 2025

Turn and burn

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

100% commission and you build book how you can

Cons

You lose book as soon as you put in your notice and they lie about stipends per month

New York Life Response

9mo

A successful career as an agent requires dedication and commitment and, for many, the financial and professional rewards are worth it. We understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed We take your concerns seriously and would like more information. Please contact our Ethics Hotline, which provides an anonymous way to report your concerns, at (888) 331-0619 or at https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.

Viewing 193 - 195 of 5,491 Reviews

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