New York Life reviews

3.7

62% would recommend to a friend

(5,489 total reviews)
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Craig DeSanto

78% approve of CEO

62% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
4.0
Sep 2, 2025

Life of a NYL Employee

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, good mentorship with boss, monthly and quarterly office events, variety of training.

Cons

Overwhelming, only commission based, start off selling health and life insurance before getting more certifications, pushes you out of comfort zone, tons of cold calling.

1.0
Sep 2, 2025

Fraudulent company

Recommend
CEO approval
Business Outlook

Pros

Nothing positive to say about this company

Cons

Left a high paying job to work here as a financial advisor, but there was no clients, and nobody, I mean nobody, I reached out to was willing to engage in business with this company

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New York Life Response
9mo
A successful career as an agent requires dedication and commitment and, for many, the financial and professional rewards are worth it. We understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed. Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
2.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive base pay. Working from home.

Cons

Inconsistency in protocols and standards. Growth in company falsely detailed.

avatar
New York Life Response
9mo
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
Viewing 187 - 189 of 5,489 Reviews

Glassdoor has 6,527 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.