New York Life reviews

3.7

63% would recommend to a friend

(5,486 total reviews)
avatar

Craig DeSanto

78% approve of CEO

62% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,486 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
4.0
Oct 29, 2025

Full-Stack Engineer

Recommend
CEO approval
Business Outlook

Pros

Positive work environment, Good Work-life alignment, career development opportunities, stability and offers a competitive benefits package.

Cons

The technology infrastructure needs improvement. Legacy technology but digital transformation in progress. The company has been around 175+ years!

2.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, pension plan, 401 K, and decent health benefits. The vacation time was generous, and management was understanding when I had to leave to pick up a sick child from school.

Cons

Everyone knows that working in customer service can be difficult, but working in an office with gossiping, disrespectful people (coworkers and managers) makes it much more difficult. I rarely had an issue working with the agents or clients; it was actually the pleasant part of my day. If you're thick-skinned and can let comments roll off your back, you can survive. If you can get a job outside of Customer Service, it's a great company to work for!

4.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

high potential for earning a good amount of money

Cons

It takes a lot of commitment and time to build your way

Viewing 151 - 153 of 5,486 Reviews

Glassdoor has 6,523 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.