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      New York Life

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      New York Life reviews

      3.7

      63% would recommend to a friend

      (5,483 total reviews)
      avatar

      Craig DeSanto

      78% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      New York Life has an employee rating of 3.7 out of 5 stars, based on 5,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Reviews by job title

      5K reviews
      1.0
      Dec 23, 2025

      New York Life Businees model

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training online and in person

      Cons

      Their business model is to get agents to sign up family and friends an you will not get paid at all unless at a certain level

      2.0
      Dec 22, 2025

      Strong Brand with troubling leadership culture

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is a well-established brand with generally smart & capable employees. Many teams are collaborative and mission-driven. Remote work arrangement is a plus.

      Cons

      Decision making can be slow one moment, then erratic and lacking strategy the other moments. Priorities shift frequently and limited transparency around expectations, and increased monitoring via Verint makes work feel restrictive. Loyalty is rewarded more than delivering on role metrics, goals and outcomes. At times most higher level managers use their long tenure & power to push people out of roles or to get their way instead of working collaboratively with team members.

      5.0
      Dec 22, 2025

      excellent

      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent first-class training, good career path, supportive for new hires.

      Cons

      Some agents feel pressured to sell to friends/family and recruit,

      Viewing 112 - 114 of 5,483 Reviews
      Related searches: New York Life jobs | New York Life salaries | New York Life benefits | New York Life interviews | New York Life conversations
      ReviewsNew York Life reviews

      Glassdoor has 6,520 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.