Does New York Life pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Life employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at New York Life. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at New York Life?

63% of New York Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Life 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at New York Life?

Agent (670) , Insurance Agent (640) , Financial Services Professional (254) , Financial Advisor (227) , Senior Associate (138) , Registered Representative (137) , Intern (102) , Financial Services Representative (98) , Life Insurance Agent (98) , Insurance Sales Agent (97) , Financial Professional (95) , Corporate Vice President (86) , Customer Service Representative (84) , Partner (57) , CVP (54)

What are the pros of working at New York Life according to real employee reviews?

"Great training and very professional" ((in 558 reviews)); "Great hours and people that work there" ((in 347 reviews)); "Great benefits as well (they have a pension program!!!!!!!!)." ((in 311 reviews)); "moving to Agile from Waterfall based projects) Internal Mobility is good if you're interested Good work/life balance at the company" ((in 197 reviews)); "A great culture based in giving and many events to attend if you have time." ((in 186 reviews))

What are the cons of working at New York Life according to real employee reviews?

"Commission only and a lack of true clarity of compensation or contract maintenance by recruiters more often than not to meet their quotas." ((in 325 reviews)); "no salary for all the time and effort you have to put in unless in management." ((in 243 reviews)); "Poor management and lack of help." ((in 171 reviews)); "The reason someone makes a good manager at NYL is because they know how to sell people." ((in 110 reviews)); "Even more of a deathknell, upper management is slowly outsourcing every department." ((in 34 reviews))

What are employees saying about New York Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Life layoffs and their outlook for job security at New York Life in 2026.

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New York Life

New York Life reviews

3.7

63% would recommend to a friend

(5,483 total reviews)

Craig DeSanto

78% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Career opportunities

3.6

Senior management

3.5

Compensation and benefits

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jan 6, 2026

Not great

senior sales representative

Recommend

CEO approval

Business Outlook

Pros

It’s all work from home

Cons

Needlessly low pay and impractical sales techniques all agents must perform

New York Life Response

3mo

Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.

5.0

Jan 6, 2026

Amazing job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment with a ton of support and tools.

Cons

None to be honest with you

1.0

Jan 6, 2026

One sided

Benefits analyst

Recommend

CEO approval

Business Outlook

Pros

Flexibility, some autonomy in work, and great work schedules,

Cons

Not diversified, and definitely no inclusion. Conversations are one-sided in dept meeting, lacked care or concern for particular and set groups of people of color, your opinions, concerns go unheard, they will downplay your achievements but are quick to point out your mistakes. Only certain titles are allowed to be sarcastic while "others" have to "stay-in-line". Workload is not distributed evenly, Another corporate company where those who are clearly for a particular team get all the "wins and promotions." You will be treated like a child and even referred to as "kids." What stone age is this? Lacked respect for "certain groups, their ideas, and questions. Area is not diversified at ALL!!! Very much lacked inclusion for all ethnicities.

New York Life Response

3mo

First, thanks for sharing your feedback. As you say, New York Life has been recognized as a leader in diversity for our longstanding commitment to an inclusive work environment, progressive workplace practices, and achievements in attracting and developing a dynamic and accomplished workforce from a variety of backgrounds and experiences. We're proud of these awards but we're always looking at ways we can continue to improve: our Office of Diversity and Inclusion continually strengthens our practices and works closely with our seven Employee Resource Groups to develop robust programming. If you would like to discuss your concerns, we encourage you to contact our anonymous Ethics Hotline via (888) 331-0619 or https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.

Viewing 106 - 108 of 5,483 Reviews

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