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      New York Life

      Engaged Employer

      New York Life reviews

      3.7

      62% would recommend to a friend

      (5,474 total reviews)
      avatar

      Craig DeSanto

      76% approve of CEO

      62% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.6

      Career opportunities

      3.5

      Compensation and benefits

      New York Life has an employee rating of 3.7 out of 5 stars, based on 5,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Feb 25, 2023

      Good company if you're willing to put up with the constant politics and org changes

      Cvp
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Stability (you're not constantly looking over your shoulder for a layoff in a down year) -Bonuses are relatively steady even if salary is lower compared to financial service industry -Ability to move around and do different things if you play your cards right -Culture that promotes and provides many opportunities for employee engagement if that's something you want -Great work/life balance (though the tighter restrictions and rules around Work at Home has gotten ridiculous)

      Cons

      -Last few years has been non stop organizational changes, especially under the direction of the new CEO -Office politics is brutal (Game of Thrones at its finest).. the constant maneuvering and figuring out who to align with is exhausting for anyone who wants to get anywhere -Internal mobility is only as good as who you know and how much they like you -Complete lack of diversity in leadership (adding a white woman to your leadership is not diverse and the Executive Management has become even LESS diverse over the past few years) -Takes too long to get anything done due to the politics of CYA, bottlenecks in making any decisions (it's difficult to feel any sense of accomplishment wasting months on a project that goes nowhere) -Human Resources at this Company is a joke. Run by people who are not HR experts, have driven away anyone who actually has REAL HR experience and brushes everything under the rug to present a clean image to the CEO. The rules around who can work from home or not has become ridiculously inconsistent in an environment where they are supposedly promoting more flexibility

      avatar
      New York Life Response
      3y
      First, thanks for sharing your feedback. As you say, New York Life has been recognized as a leader in diversity for our longstanding commitment to an inclusive work environment, progressive workplace practices, and achievements in attracting and developing a dynamic and accomplished workforce from a variety of backgrounds and experiences. We're proud of these awards but we're always looking at ways we can continue to improve: our Office of Diversity and Inclusion continually strengthens our practices and works closely with our seven Employee Resource Groups to develop robust programming. Our benefits are competitive, including a defined benefit pension plan, 401(k) plan, and subsidized health insurance. If you would like to discuss your concerns, we encourage you to contact our anonymous Ethics Hotline via (888) 331-0619 or https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.
      1.0
      Sep 27, 2019

      NYL = AMWAY. STAY AWAY!

      Financial services professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      None to report. Absolutely none.

      Cons

      The multi-step, field sales interview process beats you into submission - contrived, impersonal, banal and uninspired. Win the opportunity to ruthlessly hawk life insurance to your "natural market" on 100% commission like a newly minted Amway distributor with a trunk full of bad toilet paper. Once your natural market shrinks, best of luck Chuck! Right about that time, the fees for your cubicle and phone kick in (not a joke) - yes, you are subsidizing the overhead of one of the largest, billion dollar companies in the United States. No support, no mentors, no soul. Stay far away from this scam of a company and career. THE COMPANY YOU KEEP? What a LEAP!

      avatar
      New York Life Response
      6y
      Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. A successful career as an agent requires dedication and commitment and, for many, the financial and professional rewards are worth it. We understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
      2.0
      Sep 26, 2018

      Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture Fellow agents are helpful and supportive. Managing partner was a great leader and motivator

      Cons

      Really hard to make money unless you live where your warm market is or can travel to your warm market. The alternative is constant networking. You have to buy a computer with windows Pro if you don’t have it already. After about 9 months you get charged approx. $75 per month for WiFi and office etc. They forget to tell you that you will be charged $244 per month for 3 months for liability insurance. You’ll feel successful the first few months because you’re getting commission from family and friends. Then when family and referrals run out, you truly realize how hard it is. You will have to start the cycle over again to get enough name flow. You will need to work over 40 hours a week to really make it. A lot of the language they provide and suggested tactics to prospect clients reeks of MLM strategies. Just be authentic and partner with a more experienced agent you can trust. It’s worth sharing the commission.

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      ReviewsNew York Life reviews

      Glassdoor has 6,510 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.