Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 121 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 79 reviews)); "Good salaries and bonuses." ((in 69 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 16, 2024

Alright

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good pay. Work from home

Cons

Some difficult customers. Strict monitoring system.

Nespresso Response

1y

Hello, Thank you for your feedback. We are glad to hear that you are satisfied with our Total Rewards package, including competitive salary and bonuses, as well as the option to work from home. We value providing a flexible and comfortable environment for our employees. Regarding the challenges you mentioned, we appreciate the dedication of our employees in delivering quality service, and we are sorry to hear about your difficult experiences with some customers. We also take the monitoring system seriously to ensure our employees receive the necessary support and information. We would like to learn more about your concerns. Please reach out to your former local HR team to provide additional comments. This will help us investigate further and find the best possible solution. Best wishes for your new endeavors. Thank you.

4.0

Aug 16, 2024

so fun

Sr chemist

Recommend

CEO approval

Business Outlook

Pros

i love coffee it rocks

Cons

not a fan of coffee too much

Nespresso Response

1y

Hello Colleague, Thank you for providing us with your review. We are pleased to know that you appreciate our coffee. If you want to share more detailed feedback with us, so we can look further into your comments and improve, please feel free to contact your local HR or management team. Wishing you continued success with us. Thank you.

5.0

Aug 12, 2024

Great and quiet

Senior demand planner

Recommend

CEO approval

Business Outlook

Pros

Perfect work life balance, gave me time to prepare my MBA applications

Cons

Climbing the corporate ladder can be long. Can be too quiet for ambitious juniors

Nespresso Response

1y

Hello, Thank you for sharing your experience working with us. We always strive to find the right balance between our business demands and agreeable working hours for our employees, and it is delightful to know that you appreciate this. Regarding the concerns you highlighted, we can assure you that we understand the importance of career growth. At Nespresso, we invest a lot in supporting our people in their professional aspirations and development. Nevertheless, your input is essential, as we are committed to making our talents feel nurtured and motivated to expand their skills and knowledge. We encourage you to reach out to your former local HR team to share more detailed suggestions. Wishing you all the best in your new endeavors. Thank you.

Viewing 286 - 288 of 1,872 Reviews

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Alright

so fun

Great and quiet

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