Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Good place to work in Cyprus

Cons

Ceiling not a good career development

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Nespresso Response
1y
Hello, Thank you for your review. While we are happy to read that you consider our company a good place to work in your country, it is disappointing to read cons you mentioned. At Nespresso, we help to foster career aspirations and growth of our employees, so that everyone can find their right fit within our company and is properly supported on every level. Your feedback is important and valuable to us, as we constantly seek to improve. If you want to share more details with us, please feel free to contact your former local HR team. We wish you well with your new endeavors. Thank you.
4.0
Sep 9, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

- Great Base Pay - Good Hours - Employment Benefits - Ability to move up Internally

Cons

- There can be a little bit of favoritism from time to time. - High School like behavior from peers

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Nespresso Response
1y
Hello, Thank you for your feedback and for recognizing many positives of working at Nespresso. Our employees are the top priority for us, and we always strive to support them in their career growth and aspirations. In addition to this, we are happy to provide our people with market competitive Total rewards package with various bonuses and benefits. It is also great to read that you were satisfied with your work hours, as we understand the importance of maintaining comfortable working conditions. Regarding the cons you highlighted, we deeply regret any instances of favoritism that you may have observed. At Nespresso, we place a strong emphasis on our leadership system to cultivate a friendly, supportive, and collaborative environment where everyone is treated equally and with respect. We will share your feedback with the responsible team, but you are always welcome to share more details with your former local HR team as well. With your additional comments, we can look further into what you raise. Wishing you all the best with your new endeavors. Thank you.
1.0
Sep 5, 2024

Deeply frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee and semi flexible working hours

Cons

Working at Nespresso in Barcelona has been really frustrating. The Heads of departments here are a big letdown. They don’t seem to have the skills or vision needed to lead well. Instead of helping, they often make things worse. To make matters worse, they think they’re doing a great job and are really full of themselves, even though they’re clearly not. Salaries are much lower than what’s common in the Barcelona job market, and the company seems to rely on its brand and benefits to make up for it. They don’t seem to understand how important competitive pay is. Turnover is very high, and no matter how they like to interpret it, it's especially high in certain departments. The company is always understaffed because people don’t stick around, which puts a huge overload on the remaining employees. There’s hardly any support for career growth, and employees are left to figure things out on their own. The company often hires outsiders for promotions instead of giving chances to current staff. This not only makes turnover worse but also shows they don’t really care about keeping and growing their own employees. The technology and tools are outdated and don’t work well, which makes things even harder. Overall, working at Nespresso in Barcelona feels like a waste of time, with no real chance to grow and a clear lack of concern for employee satisfaction. I wouldn’t recommend this place to anyone looking for a good career.

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide your feedback on your experience working at Nespresso in Barcelona. Our employees' satisfaction is of utmost importance to us. Thus, we are deeply sorry to hear your experience has not been satisfying. We strive to have skilled and visionary leaders who can effectively guide their teams. Also, we understand that competitive pay is important for attracting and retaining talented individuals. Hence, we are actively working on strategies to ensure that our teams are appropriately staffed. Additionally, while we strive to provide support in development and advancement opportunities, we acknowledge that there are always areas for improvement. We are continuously investing in upgrading our systems to enhance efficiency and productivity for our employees. We appreciate your candid feedback and will consider it as we prioritize continuous improvement. If you have any additional insights, we encourage you to reach out to your local HR team. Thank you.
Viewing 271 - 273 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.